We offer free local shipping within Berkshire, London, Oxfordshire, and parts of Buckinghamshire and Surrey; standard shipping express delivery (1–2 days) available express delivery (1–2 days) available for.

Free local shipping on orders over £60 to areas including Berkshire, London, Oxfordshire, and parts of Buckinghamshire and Surrey.
For orders under £60 or outside these areas, standard shipping rates apply: £2.99 for small parcels (under 5kg) and £7.99 for standard parcels (over 5kg).
We also offer an express delivery option (1–2 days) for £7.99, regardless of parcel weight.

Customers can also choose to collect their order from our store in Reading, UK, at no additional charge.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us at online@getplumb.co.uk. Please note that returns will need to be sent to the following address: 5 Trafford Road, Reading RG1 8JP 

Please inspect your order upon reception and contact us immediately if
the item is defective, damaged or if you receive the wrong item, so that
we can evaluate the issue and make it right.

Orders may be limited or canceled.
Users must provide accurate billing and contact info.

Product prices can change anytime without notice.
Services or products can be modified or discontinued.

Some products are online-exclusive and have limited quantities.
Returns are governed by the Refund Policy.
Product display accuracy may vary by screen.