Please enter your Email Address below to be sent an email to Reset your Password
Please enter your Email Address below to be sent an email to Reset your Password
Categories
Filter Products
No Filters Available
Your Basket
Your Basket is Empty
.jpg)
Search our Website:
Free Next Day Delivery
on orders before 2PM
Over 5000+ Products
in our stock range
Specialist Advice
Discounts Available
on 100's of products
With this privacy policy, GetPlumb Reading LTD (hereinafter: GetPlumb) informs the users of the website in accordance with the provisions of data protection law - including, but not limited to, the EU`s General Data Protection Regulation GDPR, the UK`s Data Protection Act (DPA) and other provisions of a data protection nature.
The Controller
The person responsible for the processing of personal data on the website within the meaning of the GDPR and DPA is:
GetPlumb Reading LTD
No 5, Trafford Road,
Reading, RG1 8JP
United Kingdom
Contact
Phone: 0118 958 8882
Email: online@getplumb.co.uk
Web: www.getplumb.co.uk
Log Files
It is generally possible to use the website without providing personal details. GetPlumb only stores access data. Within the unavoidable server statistics, such data is automatically stored that the browser of the individual user transmits (so-called server log files). The following data can be collected:
The processing of this data serves to display the website correctly to users, to ensure the functionality of the information technology systems and to optimise the website. The legal basis is our legitimate interest..
The data of the log files are always stored separately from other personal data of the users. The stored data is not merged with other data sources. The data will not be passed on to third parties unless there is a legal obligation to pass on this data (e.g. due to lawful requests for information or court orders). The log file data is deleted no later than seven days after the end of the visit to the website.
In addition, personal data is collected by GetPlumb if it is provided voluntarily by users - for example, when registering for the newsletter or using the contact form (see below).
Cookies
In order to make the visit to the website as user-friendly and effective as possible and to enable the use of certain functions, so-called cookies are used when using the website. These are small text files that are stored on the end device of a user assigned to the browser used.
The use of cookies serves to optimise the presentation of the website. The legal basis is our legitimate interest. The respective storage period of the cookies can be taken from our Cookie Policy. If you wish to learn more about the Cookies we use, please read our Cookie Policy. If you want to learn more about cookies in general, you can visit www.allaboutcookies.org
Contact form
It is possible to contact GetPlumb electronically using the contact form available on the website or by e-mail. The data provided by the user in connection with contacting GetPlumb (first name and/or surname as well as e-mail address and any additional data provided) will be stored.
The processing of the data provided when contacting us serves exclusively to process the request. The legal basis is our legitimate interest.
The data transmitted in this context will not be used to send advertising; it will be deleted if storage is no longer necessary or processing will be restricted if there are legal obligations to retain data.
To prevent unauthorised access by third parties to users' personal data, the transmission process is encrypted using a hybrid encryption protocol (TLS/SSL) when using the contact form.
Placing an Order
In order to place an order via the website, it is necessary for users to provide personal data (First Name,
Last Name,Phone Number,Email Address, Billing Address, Delivery Address.) The information that is obligatory for the processing of the contract is necessary for the fulfilment of the contract with the user. The legal basis is the provision of a pre-contractual or contractual measure.
If the delivery of the purchased goods is carried out directly by a manufacturer/supplier commissioned by GetPlumb, the name and address of the recipient are transmitted to the manufacturer/supplier so that the latter can arrange for the dispatch of the purchased goods. The legal basis is the provision of a pre-contractual or contractual measure.
The name and address of the customer are passed on to the shipping company commissioned with the delivery in order to deliver the purchased goods to the customer. The legal basis is the provision of a pre-contractual or contractual measure.
If purchased goods are to be sent to the delivery address of a third party, the customer must ensure that the communication of the data does not take place against the will of the third party. The different delivery address and, if applicable, the name of the third party will be passed on to the shipping company commissioned with the delivery in order to deliver the purchased goods to the place requested by the customer. The legal basis is our legitimate interest.
GetPlumb is obliged by tax and commercial law to store the order data, including address and payment data, for a period of up to ten years. However, processing is restricted after the contract has been fully processed.
To prevent unauthorised access by third parties to the user's personal data, the transmission process for an order is encrypted using a hybrid encryption protocol (TLS/SSL).
Payment
GetPlumb accepts the payment methods listed in the online shop and offered to customers for selection. Customers select their preferred payment method from the available payment methods themselves.
Depending on which payment method the user chooses, the payment data to be collected from the user, if any, will be passed on to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service (e.g. in the case of payment by credit card or direct debit for the purpose of debiting the relevant account) in order to process the payment. The legal basis is the provision of a pre-contractual or contractual measure.
In some cases, payment service providers also collect the payment data themselves, insofar as users create or have created a member account there. Users must then log in to the corresponding payment service provider with their access data. Insofar as users pass on data to these payment service providers, the data protection provisions of these service providers apply to all personal data which the users make available to them.
Account Registration
Users have the option to register by opening a user account via the website. This offer is directed only at legal entities, partnerships and natural persons with unlimited legal capacity; in particular, minors may not register.
In the event of registration, the user's personal data including address and payment data will be stored within the respective user account. In addition, data on orders already placed will also be stored in an order history. The legal basis is your consent.
The consent can be revoked at any time without giving reasons with effect for the future. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
Direct marketing
The legal basis for the processing of your personal data in the context of direct marketing measures is either your consent or our legitimate interest in marketing and promoting our courses and services. The purpose of processing your personal data in the context of direct marketing measures is to send information, offers and, if applicable, to promote sales.
Your personal data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected; this is the case in particular upon receipt of the revocation or objection. You can revoke your consent at any time for the future or object to the processing of your personal data in the context of direct marketing measures at any time for the future.
When you send a data subject access request
The legal basis for the processing of your personal data in the context of handling your data subject access request is our legal obligation and the legal basis for the subsequent documentation of the data subject access request is both our legitimate interest and our legal obligation. The purpose of processing your personal data in the context of processing data when you send a data subject access request is to respond to your request. The subsequent documentation of the data subject access request serves to fulfil the legally required accountability.
</p